Make teamwork more productive
Compare all subscriptions
FreeGet started | Pro | Business+ | Enterprise+Talk to sales | |
---|---|---|---|---|
Productivity and collaboration | ||||
Message and file history Find context from past decisions and get new team members up to speed faster by searching across people, channels and files. | 90-day limit | |||
Channels Channels bring order and clarity to work – you can create them for every project, topic or team. | ||||
Search With your organisation’s messages available in search, the answers you need are only a quick query away. | ||||
Audio and video clips Use audio and video to bring your work to life. Record a quick idea with an audio clip, or share your screen in a video clip, all without leaving Slack. | ||||
Slack Connect Collaborate seamlessly and securely with vendors, customers and other organisations using Slack Connect. | 1:1 only | |||
Huddles Work together in real time through audio and video meetings (including screen sharing) using Slack huddles. | 1:1 only | |||
Canvases Create content including text, files, images, videos and more in a Slack canvas. | ||||
Lists Collaboratively manage projects and organise tasks in Slack lists. | ||||
Customisable sections Keep your projects, teams and priorities straight. Organise your channels and conversations into custom, collapsible sections in your sidebar. | ||||
Templates Access ready-to-use templates with powerful automation built in. The Grid subscription includes the ability to publish custom templates for your company. | User-created | User-created | Admin-created | |
Slack Atlas Search for people and keywords within the directory, review team members’ profiles and get all the context you need in order to get in touch. | Add-on | |||
AI-powered work | ||||
Thread and channel summaries Catch up on channels and threads in just a click. | ||||
Huddles notes Get a comprehensive summary of your meetings complete with a transcript, key points and action items. | ||||
AI assistant apps Embed third-party agents and modern AI apps to work alongside you in Slack. | ||||
Daily recaps Get a daily digest of what’s happening across all of your teams and projects. | ||||
File summaries Catch up on documents in a flash with smart AI summaries of files shared in Slack. | ||||
AI language translations Translate messages and get Slack AI results in your preferred language. | ||||
AI workflow generation Build workflows from a single prompt with the power of Slack AI and Workflow Builder. | ||||
AI steps in Workflow Builder Enhance workflows with AI-powered steps like channel summaries, making it easy for anyone to get daily or weekly recaps. | ||||
AI search Get clear, concise answers based on conversations and shared files by simply typing a question into your search bar. Slack AI will handle the rest. | ||||
Enterprise search Find everything you need from a single place. Surface data from all of your organisation’s connected applications, databases and business systems with enterprise search. | ||||
Automation tools | ||||
Integrations with other apps Choose from over 2,600 apps in the Slack App Directory to support whatever work you do – from Salesforce, Jira, Google Drive, ChatGPT and more. | 10 | |||
Workflow Builder Automate routine tasks and processes directly in Slack, no coding required. | ||||
Custom workflow steps Custom workflow steps allow you to add systems and business logic unique to your organisation into a workflow. These are built by developers using Slack APIs. With connector steps, you can bring other tools into your workflows. | ||||
Deploy apps to Slack infrastructure Developers can deploy custom functions to Slack's secure, managed infrastructure at no additional cost. | ||||
Security | ||||
Data encryption at rest and in transit By default, Slack encrypts data at rest and in transit as part of our foundational security controls. | ||||
Two-factor authentication Add an additional layer of security to your account so that you never have to worry about your password being compromised. | ||||
Session duration Choose to have members sign back in whenever they close Slack, or after a certain time period. | ||||
Native device management Enforce security policies such as blocking jailbroken devices, blocking file downloads on desktop, and blocking file downloads and message copying on mobile. | ||||
Access logs Access logs provide an easy way to check for any unusual or suspicious sign-in activity. This includes the time and date of each new sign-in, as well as a list of devices and IP address that have accessed each account. | ||||
Single sign-on (SSO) Sign in to Slack through an IDP of your choice for additional security and convenience. Choose from up to 12 SSO configurations including OneLogin, Google, Microsoft Azure and Okta. | OAuth with Google | SAML-based | Supports multi-SAML | |
Slack Enterprise Key Management Slack EKM enhances the ability of organisations to share sensitive conversations and files while meeting security requirements. Use your own encryption keys and view detailed activity logs in Amazon’s AWS Key Management Service. | Add-on | |||
Integration with Enterprise Mobility Management Take control of how your data is used on mobile devices with Enterprise Mobility Management. Some EMM providers we work with include VMware AirWatch, Ivanti MobileIron and BlackBerry UEM. | ||||
Anomaly event response Proactively defend against security risks by automatically terminating user sessions based on anomalous events. | ||||
Compliance | ||||
Data retention policies On the free version of Slack, data older than one year will be deleted from your workspace on a rolling basis. On paid subscriptions, data is kept for the lifetime of your workspace by default (but can be adjusted). | Up to one year | |||
Data residency For teams distributed across the globe, choose the region where certain types of data at rest will be stored. | ||||
Data exports for all messages Workspace owners and admins can export data from all channels and conversations, including private channels and direct messages, as needed and permitted by law. | ||||
Data exports for all messages from a single user Workspace owners and admins can export data from all conversations that a single user has been part of. | ||||
Native data loss prevention Data loss prevention in Slack Connect scans messages and files sent by members of your organisation to reduce the risk of sharing confidential, malicious or personally identifiable content with external orgs. | ||||
Information barriers Create information barriers between IDP groups to prevent specific members from sending DMs or starting huddles with each other, avoiding conflicts of interest and safeguarding sensitive information. | ||||
Legal holds With Enterprise+ subscription, you can place a legal hold on specific members to preserve their messages and files in Slack. This means that messages and files sent by all members in a conversation will be saved, regardless of retention settings or if members edit or delete any content. | ||||
Discovery API Use approved third-party apps to export or act on messages and files from Slack. | ||||
Audit logs Audit logs provide a record of changes and usage on Enterprise+. You can view audit logs directly in Slack, export them as a CSV and use the Audit Logs API to create custom monitoring tools. | ||||
Support for HIPAA compliance Slack can be configured to support protected health information (PHI) within uploaded files and message content. | ||||
Administration | ||||
Workspaces Like a virtual office, a workspace is where work happens in Slack. All your channels, direct messages and tools live in a workspace. | 1 | 1 | 1 | Unlimited |
Manage channel posting permissions Adjust who’s allowed to post to channels or use mentions that notify all channel members. This helps to keep large channels, such as those used for announcements, distraction-free. | Limited to #general channel only | Limited to #general channel only | Posting permissions in any channel | Posting permissions in any channel |
Admin analytics dashboard The Slack Analytics dashboard grants you insight into how your organisation uses Slack. Easily find and sort information to understand more about the messages, channels and members in your workspace. | ||||
SCIM user management Slack supports member provisioning with the System for Cross-domain Identity Management (SCIM) standard. To use provisioning, you’ll need to use a connector app alongside a supported identity provider. | Supports guests | |||
Admin analytics API Retrieve analytics data for a given date, presented as a compressed JSON file. | ||||
Message activity analytics Owners, admins and members with permission can see how many people have interacted with a given message in Slack. You can use message activity to measure the impact of announcements and internal communications campaigns for your organisation. | ||||
Custom user groups Make it easier to send notifications and communicate with entire teams, departments or groups by adding multiple people to a single user group @mention. | Manually manage | Sync via identity provider | ||
Domain claiming If your company owns or operates under multiple web domains, Slack can help you to claim them. | ||||
Customised terms of service Org owners and admins can outline the rules to join and use their Slack org. | ||||
Granular roles Assign system roles to individual members or IDP groups, or assign members to multiple system roles. Granular controls allow you to choose whether members can manage administrative tasks for all or only specific workspaces in your Enterprise+ subscription. | ||||
Manage flagged content Members of the Enterprise+ subscription can flag messages for admins to review. Org owners and content admins can view the details of the flagged content, decide how to manage it and view a historical record of flagged content. | ||||
Support | ||||
Access to customer support We’re here to help you get the most out of Slack, with support for your team every step of the way. | 24/7 support | 24/7 support with four-hour first response time | 24/7 priority with four-hour first response time |
Leading the way in enterprise security
- Data encryption in transit and at rest
- Comprehensive compliance and assurance programmes
- Audit logs, data loss prevention, single sign-on and much more
Frequently asked questions
Slack AI uses the discussions and information that are already in Slack to power a secure experience tailored to you and your organisation:
- Summarise long conversations
- Find answers to questions
- Get a daily recap of less important channels
Slack AI runs on Slack’s trusted infrastructure, and upholds the security practices and compliance standards that customers expect from Slack itself. Slack does not share customer data with large language model (LLM) providers and does not use customer data to train LLMs. Visit our Help Centre for more details.
Our large language models are hosted directly within Slack’s AWS virtual private cloud, ensuring that your data remains in-house.
You can use a credit card to pay for any subscription. If you choose to pay annually, you may be eligible to be invoiced and pay by ACH or bank transfer. Visit our Help Centre for more details, or contact us to start the process.
If you choose to pay by credit card, you’ll see the first credit card charge from Slack on the day that you purchase a paid subscription. Here are some other times when you’ll see charges:
- On your monthly renewal date if you pay monthly.
- On your annual renewal date if you pay annually.
- On the last day of the month if you pay annually and there’s an outstanding balance for adding new members.
You can change billing cycles or switch to invoicing at any time. Learn more about managing billing details here.
At Slack, we believe that you should only be billed for what you use. Members who take an action in Slack at any time within a 28-day period will be considered active for billing purposes. If someone that you’ve already paid for becomes inactive, we’ll add a prorated credit to your account for the unused time.
You’ll be charged a prorated amount for new team members for the remainder of the current billing period.
As an example, suppose your team is on the Pro subscription, which costs $8.75 USD per active user per month (when billed monthly). You add a new member ten days into your billing period, with 20 days remaining in the month. The per-day cost for each user is $8.75 USD divided by 30, so we’ll make a one-time charge of $5.83 USD ($8.75 USD divided by 30 days times 20 days) to the credit card on file.
For a detailed overview of our billing model and how your subscription term affects when you will be billed, visit the Help Centre.
We do! Slack wants to support people doing good in the world, which is why we offer special discount pricing for qualified charities and educational institutions.