What are services in Opsgenie?
There are two service types in Opsgenie; internal services and external services.
End of sales and support for Opsgenie
Atlassian ended new sales of Opsgenie on June 4, 2025, and will end support on April 5, 2027. Move to Jira Service Management or Compass to continue using incident response features, now with enhanced capabilities. Read the full announcement
Manage services in Opsgenie
Search syntax for services
Refer to this guide to run a service search query in Opsgenie.
Manage internal services
Add services, create rules to automate incidents, and notify Opsgenie users.
Manage external services
Get notified on other services through their Statuspage updates.
Subscribe to a service
Watch a service to get notifications as an email, or subscribe as a team to be informed about service updates or incidents.
Create a service relationship
Add connections and dependencies between your services.
Investigate incidents with Bitbucket
Before selecting the deployments as potential causes to an incident, you should map repositories with Opsgenie services.
Was this helpful?
Still need help?
The Atlassian Community is here for you.