We're updating our terminology in Jira

'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.

Use keyboard shortcuts

Keyboard shortcuts are a great way for you to speed up editing, navigating, and performing actions without having to navigate away from the keyboard.

Some keyboard shortcuts require additional permissions or applications. These shortcuts rely on the way permissions are configured for your account and which applications are installed. Keyboard shortcuts for third-party apps may not integrate with Jira. Check out their support docs to see what's possible.

View keyboard shortcuts

You can open the keyboard shortcuts dialog using either of the following methods:

  • Select Help  then Keyboard shortcuts.

  • Press the ? on your keyboard from any page (Shift ).

The keyboard shortcuts dialog shows commands for the operating system and browser that you're using. The dialog is divided into sections for the following information:

  • Global shortcuts — shortcuts that can be used in any part of Jira.

  • Navigating work items — shortcuts for navigating through work items.

  • Work item actions — shortcuts for working with work items.

  • App-specific — any shortcuts that are specific to an application and won’t work anywhere else.

Keyboard shortcuts in team-managed projects

In team-managed software projects, the keyboard shortcut dialog is divided into the following sections:

  • Essentials — common and frequently used shortcuts that can be used when you’re in a project, on a board, in the backlog, or using filters or a dashboard.

  • Board and backlog — shortcuts that can be used on the board or backlog.

  • Navigate projects — shortcuts that can be used to switch views in a project.

  • Navigate work items — shortcuts that make it easier to find and browse work items.

  • Work item actions — shortcuts for working with work items.

Update work items with your keyboard

Work items support a limited set of keyboard shortcuts for editing and updating work items:

  • Press O to open the selected work item

  • Press A to assign the work item to someone

  • Press I to assign a work item to yourself

  • Press M to quickly add a comment)

You can also navigate the work item with keyboard shortcuts:

  • Press J to go down

  • Press K to go up

  • Press N to go to the next column

  • Press P to go to the previous column

Turn off keyboard shortcuts

If you'd prefer to turn keyboard shortcuts off, you can do so via the keyboard shortcuts dialog:

  1. Select Help  then Keyboard shortcuts.

  2. Switch off Keyboard shortcuts are enabled.

Modifier keys

Some keyboard shortcuts require modifier keys to be pressed simultaneously, along with a single 'action' key. Modifier keys may differ, depending on your combination of operating system and web browser.

The following identifies the modifier keys for some supported web browsers and operating systems:

Chrome

  • Windows: Alt + Shift

  • macOS: Ctrl + Alt/Option

  • Linux/Solaris: Alt + Shift

Firefox

  • Windows: Alt + Shift

  • macOS: Ctrl

  • Linux/Solaris: Alt + Shift

In Firefox, it’s possible to customize 'modifier key shortcuts'. See Mozilla's documentation for more information.

Safari

  • Windows: Ctrl

  • macOS: Ctrl + Alt/Option

Internet Explorer

  • Windows: Alt

Typing a 'modifier key shortcut' that leads to a link requires you to press Enter to complete the action.

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