Jira Service Management is getting a new navigation

We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira

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Use keyboard shortcuts in your queues

If you have a keyboard, you can use shortcuts to navigate your queues. These shortcuts enable you to move through work items, select their fields, and go to the work item view of a request.

You can use the following shortcuts in your queues:

  • Select field – the O key or Enter key

  • Next work item – the J key or the Down arrow key

  • Previous work item – the K key or the Up arrow key

To find your other keyboard shortcuts, select Help () at the top right of the screen, then Keyboard shortcuts (or select ? on your keyboard).

Turn off keyboard shortcuts

If Jira's keyboard shortcuts don't speed up your work and you'd prefer to turn them off, you can do so via the keyboard shortcuts dialog.

  1. Select Help () > Keyboard shortcuts (or press ? on your keyboard)

  2. Toggle the Keyboard shortcuts are enabled option in the dialog

 

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