Integrations
Discover how integrations in Jira Service Management enhance functionality by connecting with various IT tools.
We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
·
Integrations
Discover how integrations in Jira Service Management enhance functionality by connecting with various IT tools.
Understand the framework
Understand integration types, advanced settings, action filters, and more.
Explore integration types
Learn about integration types and advanced integration settings.
Explore integration actions
Learn about advanced integration settings with Create, Ignore, Close, Acknowledge, and Add note actions.
Work with advanced settings
Find out more about action processing, action filters, configurable alert fields in advanced integration settings.
Work with alert properties
Configure your alert data with custom (draggable) properties.
Work with alert filters
Learn how to use action filters in an integration.
Set priority levels of alerts
Learn how priority levels work in an integration.
String processing methods
Use string processing methods to extract information from email data.
Regular expressions for customizing and filtering alerts
Use regular expressions when filtering and viewing sample definitions.
Was this helpful?