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Disable an automation rule

 

Are you looking for Automation?

This article is relevant to Legacy automation in service projects created before August 30, 2021. If you don’t see Legacy automation in your service project, check out these Automation articles.

To disable an automation rule:

  1. From your service project, select Project settings, then Automation, then Legacy automation.

  2. Click the rule you want to disable to open the rule configuration screen.

  3. Choose rule options ().

  4. Toggle Rule enabled to disable the rule.

Disabled rules appear in your automation list with a DISABLED badge.

This page applies to company-managed projects only.

Read more about the difference between company-managed and team-managed projects.

 

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