Atlassian Intelligence answers in the virtual service agent
Automatically respond to your customers using the virtual service agent, your knowledge base, and Atlassian Intelligence.
Jira Service Management is getting a new navigation
We’re in the process of rolling out these changes and the documentation may not match your experience. Bear with us while we update it to reflect the new changes. More about navigating the new Jira
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Atlassian Intelligence features in Jira Service Management
Learn how to use Atlassian Intelligence features in Jira Service Management to streamline your work
Create request types using Atlassian Intelligence
Find out how to use Atlassian Intelligence to suggest what types of requests you could create.
Suggest fields using Atlassian Intelligence
Find out how to use Atlassian Intelligence to suggest fields to add to request forms.
Summarize work item details using Atlassian Intelligence
How to use Atlassian Intelligence to quickly generate a summary of the description and comments on a work item.
View customer sentiment on work items
Show customer sentiment on work items to quickly understand how your customers are feeling.