How your plan handles completed and resolved work items
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Jira admins may be familiar with a work item’s Resolution field. This field is set when a work item is moved from the “In Progress” to “Done” status, after which Jira considers the work item complete. This behavior is automatically configured as part of default workflows. However, if a custom workflow is used, the behavior needs to be manually configured as a post function. Learn more about Jira’s Resolution field and configuring post functions.
Your plan refers to the Status Category Changed Date field to define completed work items and provide a consistent approach between default and custom workflows. This also stops any work sources without a set Resolution field from being excluded in a plan.
Find out how to adjust the number of completed work items in your plan.
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